Privacy Policy

DATA PROTECTION AND PRIVACY POLICY The purpose shall be to safeguard the data of guests while staying there and to comply with the personal data protection legislation. Gathering Data: The personal data collected in the course of booking names, address, contact details, and methods of payment made for processing bookings, facilitating communication during and after staying, as well as offering services without the consent of third-party disclosure. Data Security: All personal data is kept in safe databases with encryption. Only authorized personnel have access to guest information, and all systems are regularly updated to prevent data breaches. Guest Rights: Guests have the right to access, correct, or delete their personal data. Any requests related to data management should be addressed to the resort's Data Protection Officer (DPO). Retention and Disposal: Personal information is kept only for such time as is necessary to maintain a business or to satisfy a legal requirement. Guest information will be properly deleted or destroyed when it is no longer required. Third Party Service Providers. The Resort may use third-party service providers (like payment processors), but such third-party service providers are contractually bound to maintain guest information confidential. "NON-DISCRIMINATION AND EQUAL OPPORTUNITY POLICY Objective: All guests and employees are to be given equal treatment, free of discrimination. Guest Service: Hulay Mountain Resort does not discriminate against any guest based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality. All guests are treated with the highest level of respect, courtesy, and professionalism. Employee Equality: Resort follows equal employment opportunity policies. Discrimination, harassment, or otherwise abusive behavior directed at a colleague on account of race or gender is strictly prohibited within the working environment. Grievance Redressal: In case discrimination or harassment occurs, customers and staff are encouraged to bring such issues to management or the human resources section, and efforts are made for instant resolution.